Ad and link to knowledge base article about the ACAT
Link to frequently asked questions about the ACAT Link to a list of ACAT disciplines, forms, and content options Link to information about the ACAT Online Link to page about the ACAT-N Link to a table comparing paper and online versions Link to page of printable forms
Link to a list of fees and services Link to secure online order site Link to page containing national average scores for the ACAT Link to research on assessment Link to Assessment Conferences website Link to page about PACAT Incorporated
Getting Started
  • What does the name ACAT stand for and how are ACATs used? (KB03001)
  • How do we choose an ACAT to assess our learning outcomes? (KB03002)
    • What disciplines can be assessed using the ACAT?
    • Can we use different ACATs for different groups of students?
    • Can we change the areas we assess?
    • When do we administer the ACAT?
    • Can we see a sample before we make our decision?
    • How often are ACATs revised?

General Information (KB03003)
  • How do we order ACATs?
  • How quickly can we get testing materials?
  • Are there rush processing fees for rapid order fulfillment?
  • How will I know whether or not I'll be charged a rush processing fee?
  • How do we return materials for scoring?
  • Can we return unused booklets for a credit?

Should we use the paper or online version of the ACAT? (KB03004)

Are there ways to improve student performance on the ACAT?  (KB03007)

  • Communicate the importance of your assessment process.
  • Recognize student achievement.
  • Provide feedback to students on their performance on your assessment measures.
  • Examine course sequencing.
  • Examine type and frequency of formative assessments being used in class.
  • Are study guides available?

Scoring and Score Reports (KB03006)
  • How long does it take to get our scores back?
  • Who will the scores be sent to?
  • What information will be in my score report?
  • Do we get individual student scores on pretests?

ACAT Online and ACAT-N (KB03005)

  • How difficult is it to use the ACAT Online or ACAT-N for assessing our majors?
  • How will you know when we finish administration to a group of students?
  • What scoring options are available if we use the ACAT Online or ACAT-N?
  • What comes with our authentication codes?
  • Do ACAT Online authentication codes expire?
  • Can students with special needs be accomodated?
  • What if something goes wrong during a test?
  • Is live technical support available when we give the test?

ACAT Online/ACAT-N Support Notes - Browser Issues (KB03008)

  • What are the minimum specifications my computer needs to run ACAT Online or ACAT-N?

  • I thought ACAT Online was a web-based test. Why am I being asked if I want to install a program on my computer?

  • Is my web browser supported by ACAT Online and ACAT-N?

  • I'm using Firefox and every time I click on the ACAT Online/ACAT-N "Start" button, I am asked if I want to save a file. I save it but nothing installs and nothing starts.

  • I am using Chrome. What do I need to add to make it work with ACAT Online/ACAT-N?

ACAT Online/ACAT-N Support Notes - Other Issues (KB03009)

  • I click on the ACAT Online/ACAT-N "Start" button and get an error message saying my connection with the server was prematurely terminated. All my other connections appear to be fine.

  • I click on the ACAT Online/ACAT-N "Start" button and get a message asking me if I want to save the file. The program doesn't start.

  • I'm not sure what to use for my authentication code. I tried my name and my student ID but got a message that said they were invalid.

  • I entered my authentication code and the program started. When it ran the system checks, I got the following message. <Error 3.33:  The authentication code you entered has either expired or been used previously. You should notify your proctor or testing supervisor immediately. The program will exit when you click OK.>

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